Junos Troubleshooting in the NOC (JTNOC)

Upcoming Classes

JTNOC Junos Troubleshooting in the NOC (JTNOC)

This four-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Key topics within this course include troubleshooting methodology, troubleshooting tools, hardware monitoring and troubleshooting, interface monitoring and troubleshooting, troubleshooting the data plane and control plane on devices running the Junos operating system, securing the control plane, staging and acceptance methodology, troubleshooting routing protocols, monitoring the network, troubleshooting vMX devices, and working with JTAC. This course uses virtual MX devices in the lab and is based on Junos OS Release 19.3R2.

Reduce the time it takes to identify and isolate the root cause of an issue
impacting your network.
• Describe Junos products and related information and recovery options.
• List various tools that can be used to troubleshoot Junos devices.
• Explain Junos CLI commands used in troubleshooting.
• Identify and isolate hardware issues.
• Troubleshoot problems with the control plane.
• Describe control plane protection features.
• Troubleshoot problems with interfaces and other data plane components.
• Describe the staging and acceptance methodology.
• Troubleshoot routing protocols.
• Describe how to monitor your network with SNMP, RMON, Junos Telemetry
Interface, Junos Traffic Vision (formerly known as JFlow), and port mirroring.
• Monitor and troubleshoot vMX routers.
• Describe JTAC procedures and how to navigate the customer support site.

Students should have basic networking knowledge and an understanding of the Open Systems Interconnection (OSI) reference model and the TCP/IP protocol suite. Students should also attend the Introduction to the Junos Operating System (IJOS) course, or have equivalent experience prior
to attending this class.

The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.

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